List Your Property
About
Toast Stays
Based in Durham City, we have been providing and managing high-quality short-term, self-catering and corporate accommodation since 2011. What started as a small business has grown into a group of property companies built to support landlords. With more than a decade of experience behind us, we’ve built a team with the knowledge and practical skills to manage properties, from attracting guests and managing bookings to housekeeping, maintenance, interiors and everything in between.
Managing a short-term property involves much more than putting it on a booking platform. We look after the day-to-day details so you don’t have to.
Our service includes:
Managing property listings and bookings
Handling guest enquiries and communication
Providing guest support, including outside standard 9–5 hours
Marketing and promoting your property
Professional property photography
Regularly reviewing and updating property content
Housekeeping and changeovers
Property maintenance
Furnishing, styling and interiors
Pricing and revenue management
Ongoing support for you and your property
Smart pricing, controlled costs
Your Property Managed
Our pricing approach is designed to maximise your property’s nightly revenue while keeping costs controlled. We continually consider demand, pricing and the market when managing your property, while keeping key services in-house.
With our own housekeeping, maintenance, and interiors teams, we can contain costs rather than rely on multiple external suppliers.
We also use our own marketing strategies and internal team to help your property gain as much exposure as possible. Our internal marketing team works alongside the property management team to make sure your property is promoted consistently across multiple channels.
This can include:
- Social media
- Digital advertising
- Email marketing
- Our website
- Relevant booking platforms and channels
- and more..
We use a variety of booking platforms including Booking.com, VRBO, Airbnb, and Agoda.
Your Property Managed
We don’t just create a listing and leave it there. We regularly review property content and keep photography and information up to date so your property continues to be presented properly to potential guests, as first impressions matter, particularly when guests are choosing where to stay.
We’re a local team, and we believe property owners should have people they can actually speak to. You’ll have support from a team who knows your property and understands what is happening day to day. Guests can also contact us outside standard 9–5 hours, meaning you aren’t left dealing with late-night questions or problems yourself.
Our knowledge of the local area and the short-term accommodation market allows us to understand the properties we manage and the guests staying in them, while still giving owners the support of an experienced team.
Listing your property with us doesn’t mean giving up control. You remain the owner and can still use your property yourself. We can work around your plans and block out dates when you, your family, or your friends want to stay.We also understand that every owner is in a different position. You might already be letting your property, managing it yourself, letting it residentially, have recently bought a property or still be considering whether short-term letting is right for you.
