Before your stay, our team will be in touch with everything you need for a smooth and straightforward check-in. You’ll also be provided with an out-of-hours contact number should you need assistance during your stay.
All of our properties are self-catering, but we provide a selection of essentials to help you settle in, including basic cleaning products, hand wash, toilet rolls and a welcome selection of tea, coffee and biscuits.
For stays longer than seven nights, a weekly clean is included within the rate.
Travelling with little ones? Travel cots and high chairs can be provided on request.
Many of our properties are pet-friendly too, so if you’re planning to bring your four-legged companion, just let us know when booking and we’ll help you find a suitable stay.
Celebrating something special? We’re also happy to help arrange those extra touches. Whether you’d like the property decorated for an occasion, a hamper waiting on arrival or something a little more personal, just let us know and we’ll do our best to arrange it for you.
We recommend that you take out cancellation insurance when you book. If you cancel more than 6 weeks before your booking is due to begin then you will lose your deposit. Any bookings cancelled within 6 weeks of the booking start date will be non-refundable.
Check in is available from 3pm on the date of arrival. All lets should be vacated by 10.00am on the day of departure. For extensions of check in/out times please contact Toast Lettings.
All properties are to be used solely as short term lets. All lets should only be occupied up to the amount of people specified on the property details. More than the quoted number of people will not be permitted. Parties and gatherings are prohibited. We reserve the right to refuse admittance if these terms are not observed and will deem the hire cancelled therefore forfeiting the deposit.
Toast Lettings are the sole data controller of all data given to us by clients and prospective clients and will work according with the Data Protection Act 1998 at all times.
Pets may be allowed in some properties. Please contact us for details.
Should there be any cause for complaint before, during or after your stay please contact us as soon as possible.
Please report any damage to us immediately. Blatant, malicious damage will be charged. It is the sole responsibility of the guest to ensure that the property is secure at all times during the stay and that any loss is reported immediately. Unreported losses may be charged. Lost or non returned keys and parking fobs will be charged at £50 each.
Smoking is not permitted within any properties.
Toast Properties Limited T/A Toast Lettings, Toast Urban or Toast Rural acts as a holiday letting and management agent and can take no responsibility for any causes of injury, death or distress caused by the said properties.
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